Order Flow | |
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1. Add to Cart | |
You can go back to the product page to continue shopping. Currency and Shipping-rates calculators are provided here too, you can check at any time. In addition, you can change quantity or cancel items. (Mouse on picture to enlarge) |
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2. Check out and enter your address | |
After entering your address, ID and password will be issued and it is sent you by e-mail. You can login to "My Page", using this ID and password. In next time shopping you are not need to enter your address by using this ID and password. (About "My Page" is described in detail in "4".) |
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3. Payment (Shopping&Shipping) | |
Shopping and Shipping fee, please pay by PayPal respectively. "Note" payment is 2 times in product prices and overseas shipping charge. Pay for goods, do not close the browser. Complete screen appears, everything is done. |
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4. Completion | |
After this, your goods will shipped. In "My Page", you can check the "Track and Trace" and the status of the shipment, or use the "Contact Board". Please wait for the arrival of the goods at ease. |
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Other |
Shopping cart |
You have the option to edit or remove item(s) from the shopping cart. Click on the "View Cart" link from the top navigation bar. We keep your shopping cart for up to 12 hours. We try our best to fill all orders. Sometimes we underestimate demand and cannot get more in stock. We'll let you know if an item is no longer available or will be delayed. We also reserve the right to limit quantities based on merchandise availability. |
Change or cancel an order |
Change or cancel quantity of an item |
While you are still shopping or during checkout you can increase or decrease the quantity of an item by changing the "quantity" field on the line that refers to the product you intend to change. |
Making changes after you placed an order |
If you need to make any changes to your order after you placed it, please contact our customer service by contact board. Please note that processing will take place immediately after you place your order, and it may not be possible to change items on existing orders. |
Removing items while you are still shopping |
If you are in the shopping cart screen and haven't clicked "proceed to checkout", you can remove asingle item by clicking on the "Remove item" check on the line that refers to the product you want to remove. |
Removing items during checkout |
If you are in the checkout process but have not sent the order, you are able to remove items from the shopping cart. Remove an item by clicking on the "Remove item" check on the line that refers to theproduct you intend to remove. |
What happens if I click "clear order"? |
Clicking "clear order" on the Order Summary page during the checkout process will remove your entire order and empty your shopping cart. |
Canceling after the order has been placed |
If you have sent your order, please contact our customer service by contact board. Please note that your order may begin processing immediately after you place your order, and it may notbe possible to cancel the order. |
If the order has been shipped to you |
You will have to return the merchandise. Please contact the store from the Contact board first. |